SERVICE SUPPORT

JINGCHUANG LASER

Pre-sales support

After-sales support

Pre-sales support

The pre-sales service of Jingchuang (Tianjin) Laser Technology Co., Ltd. usually involves a series of professional and detailed service processes, which are designed to ensure that customers can fully understand the performance of the product, the applicable scenarios and the expected results before purchasing the laser technology products or solutions. The following are some of the pre-sales services that may be included:

Product Consultation and Answer:	Demand analysis:	Product demonstration and experience:
The company provides customers with professional product consulting services, answers customers' questions about laser technology products, technical specifications, application scenarios, etc., and helps customers understand product features and advantages.	Pre-sales service personnel and customers in-depth communication, to understand the specific needs of customers and the use of the scene, to provide customers with customized solution proposals.	The company provides customers with product demonstration and experience services, so that customers can personally feel the performance and effect of the product, and enhance customer confidence in the product.
Technical exchanges and training:	Program design and optimization:	Quotation and Contract Negotiation:
Organize technical exchange meetings or training activities to help customers understand the latest development of laser technology, application trends and operation skills.	According to customer demand, provide customers with detailed program design, and in the process of program implementation and optimization, to ensure that the program can meet the actual needs of customers.	Provide reasonable product quotations, and negotiate with customers in the contract negotiation process to reach a mutually satisfactory cooperation agreement.

After-sales service commitment:

In the pre-sales stage, the company will also introduce its after-sales service policy to customers, including product warranty, technical support, maintenance services, etc., so that customers can be more assured in the purchase of products.

Through this series of pre-sales services, Jingchuang (Tianjin) Laser Science & Technology Co., Ltd. aims to provide customers with professional and comprehensive support to help customers better understand the product, choose the right solution, and establish a long-term and stable cooperative relationship.